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IT services in Munich · since 1995

Your IT keeps running.
We make sure of it.

Extra capacity for your IT team – or the IT department you don't have. Microsoft 365, servers and workstations, networks and security, all from one provider.

The DigiPhant team in Munich
Since1995An IT service provider in Munich, with our own office and our people here in the city.
Clientsover150companies work with us.
Microsoft 365over110Microsoft 365 tenants under our management.
Response87%of all client requests picked up within an hour.
01 — Who we work for

Your industry doesn't matter. Your IT does.

With an IT department

We are your second line.

An in-house IT team is rarely short of work, but often short of hands. We take on what doesn't come up every week – and make your team stronger instead of taking responsibility away from it.

  • Setting up and securing your Microsoft 365 tenant
  • Keeping identities and access under control
  • Seeing rollouts and security projects through
  • Laptops, servers, networks and licences from one provider
Without an IT department

We are your IT department.

If nobody looks after your IT full time, you don't buy a product or an hour from us – you buy the certainty that your IT works.

  • Every workstation, server and account looked after
  • Monitoring that flags problems before you notice them
  • Someone there straight away when something isn't working
  • Honest advice instead of a sales pitch
02 — What we do

Three areas. One provider.

All services at a glance
Licences

You can get your licences from us – with advice rather than a sales pitch: the right ones, not the most. That costs us revenue and wins us clients who stay.

03 — Security

Not a separate product. Part of everything we do.

Few clients ask about security of their own accord. That's normal – and it's exactly why we raise it ourselves. If you need to comply with NIS2 or DORA, we guide you through it and handle the technical side; certification itself is a job for others.

More on security
Delivered, not just offered
Tenant hardeningMicrosoft 365, thoroughly secured
Microsoft DefenderProtection for accounts, devices and mailboxes
Microsoft SentinelSecurity events in one place
PasskeysSigning in without passwords
04 — What that means for you

Everyone claims to be fast. We measure it.

Every client request from August 2024 to August 2026, counted around the clock – nights and weekends included.

7minBy this point, half of all requests have been picked up.
87%have been picked up within the hour.
0102030405060 min
Incidents1dayis the median time to resolve an incident.
Incidents4 in 5are resolved within a week.
Documentationover88,000documented cases since 2012 – every request, every change.

More than 150 companies. And no client waits behind a key account.

Largest clientunder6%of our requests. We don't depend on any one client.
Half of our clients7+yearshave been with us for more than seven years.
More than one in three10+yearsclients have been with us for over ten years.
Our first clientsince1995is still with us today.
05 — What we're like

People who know your systems. Not a hotline.

There are nine of us – looking after more than 150 companies and over 110 Microsoft 365 tenants. It works because tools such as NinjaOne and CIPP automate much of what is done by hand elsewhere, and because our ticketing system has recorded every environment, every change and every incident since 2012. Getting help never hinges on any one person.

We are not the cheapest, and we don't want to be. What you get instead is a straight answer when something isn't needed – and an equally straight one when we have made a mistake.

And we really are in Munich – with our own office and our people here in the city, not just a landing page with a Munich address.

About us
Gregor Mechtersheimer
Gregor MechtersheimerManaging Director
Tobias Kaufmann
Tobias KaufmannManaging Director
Stephanie Hartl
Stephanie HartlOffice Manager
Kevin Jonath
Kevin JonathSenior IT Consultant
Joe König
Joe KönigSenior IT Consultant
Phil Grimm
Phil GrimmIT Consultant
Nico Prössl
Nico PrösslIT Consultant
Bertrand Marchis
Bertrand MarchisIT Technician
Joel Rümpler
Joel RümplerApprentice IT Specialist
06 — Partners

Our hardware comes from Lenovo, our network equipment from Rohde & Schwarz, formerly LANCOM Systems. We are a Lenovo 360 Gold Partner, a Rohde & Schwarz Silver Partner and a Microsoft Solutions Partner for Modern Work.

Lenovo Gold PartnerRohde & Schwarz Silver PartnerMicrosoft Solutions Partner
Careers

We're growing.

Join us and you'll work with up-to-date tools and quickly take on responsibility for clients of your own. Across more than 150 companies, you'll get to know more IT environments than any single employer could offer.

Senior Consultant, Microsoft 365 and Security
Careers at DigiPhant
07 — Help and contact

When something goes wrong, just call us.